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Careers at True North

True North Equities and its portfolio companies are always on the look-out for uniquely talented personnel to join our team. Please review the positions below and apply to join our team today.

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Administrative Assistant/ Bookkeeper

Location: Downers Grove, IL
Opportunity to learn new skills and develop a long-term career. Looking for a dedicated individual seeking long-term employment to help grow our companies. Interest in fast-paced office that works on innovative business initiatives across the county and around the globe. Must be able to work closely with senior leadership and capable of addressing a myriad of challenges with insight and creativity. Must possess good communication and writing skills as well as extreme attention to detail. Requirements include:

Working directly with clients
Working on Accounting systems (PROCAS experience a plus)
All aspects of bookkeeping, e.g. bank reconciliations, cash management, general ledger
Accounts Payable and Accounts Receivable
Outstanding verbal communication and written English skills
Excellent organizational, follow up, professionalism, dependable, excellent accuracy, attention to detail and someone who is a fast learner
Writing skills (proposal background a plus)
Someone interested in a long-term career
Within commutable traveling distance to business location

User Support Specialist II

Location: Quantico, VA
Travel: Occasional
Description: Initiate and resolves service request/problem incidents. Tracks all action items and referrals through resolution. Work with system administrators and developers to ensure services/incidents are completed. Provides an outstanding customer service experience in a variety of circumstances across all organizational levels. Position requires minimum of Security Plus certification. At a minimum, fifty percent of these personnel require a Top Secret (TS)/Sensitive Compartmented Information (SCI) clearance at contract start.
Requirements:

Minimum of five years of experience working in the IT field supporting systems and users.
Demonstrated ability to communicate orally and in writing, and displays a positive customer service attitude.
Prior experience performing this role is required.
Position requires minimum of Security Plus certification at contract start.

Information Assurance Engineer II

Location: Quantico, VA
Travel: Occasional
Description: Designs, develops, engineers, and implements solutions that meet security requirements, and is responsible for the integration and implementation of computer system security solutions. Performs risk analyses of computer systems and applications during all phases of the system development life cycle. Identifies test requirements and tools based upon system designs. Develops and reviews security test plans and procedures.
Requirements:

Minimum of seven years of experience working in the IT/Engineering field and must meet or exceed OPNAVINST 5239 requirements to be certified as Intermediate Qualified Level Navy Validator. If not certified at contract start must be within six months.
Experience in the development of Certification and Accreditation plans.
Experience in Host Based Security Systems (HBSS), vulnerability scanning software and Information Assurance Vulnerability Alerts (IAVA).
Position requires minimum of Security Plus certification. HBSS resources must possess appropriate certifications and experience at contract start.

Information Assurance Engineer III

Minimum of five years of experience working in the IT industry with last two years of Navy specific experience in the Information Assurance field.
Knowledge of the development of Certification and Accreditation plans.
Knowledge of Host Based Security Systems (HBSS), vulnerability scanning software.
Position requires minimum of Security Plus certification.

Software Developer I

Location: Quantico, VA
Travel: Occasional
Description: Responsible for program design, modeling, simulation, coding, testing, debugging and documentation. Formulates and defines specifications for new applications and modifies (maintains) existing applications using engineering releases and utilities from the manufacturer. Responsible for applications dealing with the operating system, such as sophisticated file maintenance routines, large telecommunications / communications networks, accounting, advanced mathematical/scientific software packages (e.g., biometric applications), and applications specific to LE and IC domains. Instructs, directs, and reviews the work of other software engineering personnel. Evaluates new and existing COTS and GOTS software products. Applies industry best practices to all development efforts. Must have managed or had significant involvement with complex or substantive information technology projects. This position requires a Top Secret (TS)/Sensitive Compartmented Information (SCI) clearance at contract start.
Requirements:

Minimum of 10 years of experience with current technologies and, where required for the task, emerging technologies.
Skilled in software development using object-oriented and other general purpose languages (e.g. Java Script, C++, Perl, Python, Ruby, Cold Fusion.Net).
Understands when agile methodology or a hybrid approach is required.
Experience with Oracle, SQL, Erwin Data Modeler, CVS, and/or Apache Ant.
Experience with DON, DIA, DoD, or LE application requirements.
Position requires minimum of Security Plus certification.

Software Developer III

Location: Quantico, VA
Travel: Occasional
Description: Modifies software systems including coding, testing, debugging, and installing them. Supports system administrators with the installation of software applications. Handles applications dealing generally with utility programs, job control language, macros, subroutines and other control modules. Authors or coauthors software documentation.
Requirements:

Experience with object-oriented design and development.
Position requires minimum of Security Plus certification.

Professional Services Consultant

Location: Remote Work
Description: We are looking for a mid-level engineer capable of serving as subject matter expert for a specialized insider threat and data loss prevention tool. You will support a number of clients and potentially several software solutions. Most of your time will be remote work but some client visits will be necessary. Your duties will include:

Performing upgrades to the tool as they become available
Translating requirements from various clients into an XML-based language that the tool can understand and then provide output to the client.
Looking for new and innovative ways to use the tool to meet the mission of the agency
Supporting special requests from the client

Required Skills:

Basic SQL Database administration experience
Ability to understand and write in XML
Comfortable with SQL Stored Procedures programming
Comfortable with ASPX code
Understanding a basic IIS Stack
Ability to manage a number of complex trouble tickets simultaneously
Self Starter

Suggested Experience:

Translating customer/user requirements into a functional system
Ability to debug and troubleshoot malfunctions in a system
Ability to redact and determine what information is sensitive and what is not

Preferred Skills:

Familiar with insider threat programs
Familiar with Data Loss Prevention tools
Familiar with rootkits and other malware
Strong technical writer

Other:

Active Top Secret preferred, must be SCI clearable

User Support Specialist III

Location: Quantico, VA
Travel: Occasional
Description: Create and produce service request/problem incident tickets and initiates follow-up to ensure timely disposition and closeout. Tracks all action items and referrals through resolution. Provides an outstanding customer service experience in a variety of circumstances across all organizational levels. Position requires minimum of Security Plus certification. At a minimum, fifty percent of these personnel require a Top Secret (TS)/Sensitive Compartmented Information (SCI) clearance at contract start.
Requirements:

Minimum of two years of experience working in the IT field supporting systems and users.
Demonstrated ability to communicate orally and in writing, and displays a positive customer service attitude.
Prior experience performing this role is required.
Position requires minimum of Security Plus certification at contract start.

VOIP Engineer I

Location: Quantico, VA
Travel: Occasional
Description: Performs testing, provisioning, operations and emergency response for ongoing VOIP network operations. Oversees and manages the deployment of upgrades to existing voice, video and other related systems in a multi-location environment. Ensures all required operational and support documents are current and up to date. Works continuously on improving relevant systems, applications, and infrastructure, as well as processes. Maintains a current understanding of emerging technologies and trends in cloud service and other data center technologies.
Requirements:

Five years of experience designing, building, and/or maintaining communications systems with minimum of two years current experience with CISCO UCS.
Experience with engineering data center and IP backbone networks in a multi‐vendor, multiprotocol environment including networks based on T1, DS3, Fiber / Optical, DSL, Ethernet, ATM, Frame Relay, and Ethernet over Copper core, distribution, and access media.
Position requires minimum of Security Plus certification.

Android/C Developer

Location: Boston, MA (Seaport)
Essential Duties and Responsibilities:

Helping to build a Data At Rest (DAR) encryption system for Android
Effectively building a user-space encrypted file system
Helping to build a Data In Use (DIU) encryption mechanism to encrypt inter-app communications
Extending an app wrapping platform for android to be able to hook into system calls (read, write, attributes) and replace them with secure versions
Working in two-week sprints and must be able to meet deliverables on time and complete all assigned tasks
Helpful to be a self-starter who takes tasks on without direction
Testing and inspection of code to ensure it meets requirements and is bug free
Executing test cases against code to ensure compliance
Tracking bugs to resolution

Needed Experience:

Languages (must): C, Python
Languages (nice): Java, JavaScript, HTML/CSS, PHP
Platforms: Android (4.4 and above), Linux
Development Specialists: JNI, NDK, Encryption (AES)
Quality Analysis and Code Testing

Soft Skills:

Need a problem solver / hacker type
Strong written and spoken communication skills
Agile experience
Work in Jira (story management) and Github (code management)

Virtual Server Administrator (Mid)

Location: Quantico, VA
Essential Duties and Responsibilities: Under general supervision, manage and operate a virtualized Microsoft environment. Perform daily system checks, review and respond to events reflected in various management tools, perform server patch management. Notify Government representative of issues involving performance of the operating environment. Conduct system audit reviews and perform maintenance functions as required to ensure system health. Coordinate efforts with other work centers and personnel to resolve incidents or events related to systems and supporting infrastructure. Strong knowledge of Active Directory, clustering, Domain Name System, and Dynamic Host Configuration Protocol. Expert knowledge of and adherence to change control standards and procedures and problem resolution and troubleshooting techniques, especially the use of remote server management tools. Work is performed in 24/7 environment and must be able to work second/third shifts, weekends, and holidays. 5-9 years of experience required. VMware Certified Advanced Professional (VCAP) required. Certified in accordance with DODD 8570.1 Information Assurance Technician II or III, as required by the environment.
Required Skills and Experience:

High School Diploma or Equivalent (GED)
5-9 years of Microsoft Windows administration experience
VMWare Certified Advanced Professional (VCAP) certification
Meet DoD 8570 IAT level II or III
Secret Clearance with SSBI (Interim okay)

Mobile QA Engineer (Mid)

Location: Seaport, Boston, MA
Essential Duties and Responsibilities: We are looking for a Mid-level Mobile QA Engineer. The ideal candidate will be able to work in an agile environment testing very unique features of Android apps. The engineer will be testing wrapped apps and features that are enabled by the wrappers, including encryption of data. Candidate needs to be located in or able to easily commute to offices in Seaport, Boston, MA. Travel expenses may be covered for the ideal candidate.
Required Skills and Experience:

BS in Computer Science or a related engineering discipline.
3+ years of experience in Software Quality Assurance.
1+ year(s) testing mobile apps, preferably on Android or iOS.
Proven ability to create and execute test cases and test plans.
Solid understanding of development and test process.
Knowledge of SQL.
Proven ability to work interactively and cooperatively with development and support teams
Experience with Software as a Service (SaaS) products.
Excellent oral and written communication and troubleshooting skills.

Useful skills and experience:

Experience in testing highly scalable applications
Experience working in Agile environment.
Experience with RHEL or other Linux distribution.
Experience with Bash scripting.
Familiarity with automated test frameworks such as XLT, Selenium and JMeter.

Advanced Analytic Support Specialist

Location: Chantilly, VA
Essential Duties and Responsibilities:

Coordination of Cyber Threats and Incidents with the Intelligence and Law Enforcement communities and internally to the FBI.
Analysis of and Response to Preliminary Cyber Threat Information
Open-Source Research of unclassified information on specific topic or person/group on an ad-hoc or scheduled/proactive basis.
Closed-Source Research of FBI internal systems and other IT systems made available to the FBI in its role as an intelligence agency.
Documentation/Briefing, Preparation and Delivery.
Program Support as directed to provide technical research of emerging technologies, new capabilities, and best practices offering descriptions and recommendations to FBI management.

Education: Bachelor’s degree or equivalent experience desired
Experience: 3-6 years of experience in Intelligence Analysis work preferred
Certifications Required: CompTIA Security+ is helpful
Security Clearance: TOP SECRET (or Interim) is required

.Net Junior Programmer

Locations: Several positions available in Washington DC area
Essential Duties and Responsibilities:

Create web-based, multi-user solutions to document and audit personnel training, schedules, and permissions
Use the latest web development technology and practice to provide leadership with customized, easy to understand reports
Prove extensible searching capability, customized reports and statistics; export features, history/event tracking system, and Microsoft SharePoint Web-part integration and Microsoft Active Directory integration.
Demonstrate best practices in code development and documentation at an organization's enterprise level
Will be responsible for .NET, SQL server, ASP .NET applications. Will operate SQL server, and ASP .NET applications. Will operate SQL server 2008 and need knowledge of HTML, CSS, C#, and Java Script

Education: High school Diploma or General Equivalency Diploma (GED).
Experience: Two to four years (2-4) experience required with Full Systems Development Life Cycle (SDLC) experience as well as experience with web development. Experience working with the Department of Defense (DoD) environment also recommended
Certifications Required: .Net IAS Level III (Microsoft Programming) and ITIL version 3 Foundation. Experience performing Workplace Systems Design, Application Software (AGILE Development, Visual Studio Tools, .NET Framework 4, Scripting)
Security Clearance: SECRET (or Interim) clearance required.

IT Specialist (Jr.)

Several positions available in the Washington, DC area

Provide desk side support to computer HW, SW, and other electronic or mechanical devices including clients, servers, legacy systems, waterfront, and pier side equipment.
Provide resolution of incidents that could not be resolved remotely and are transferred from the Service Desk to the site for resolution.
Investigate, resolve, document, and report the causes and corrective actions in the Incident Management System for all incidents assigned by the Service Desk.
Comply with escalation procedures and Government directed prioritization to resolve assigned incidents consistent with Service Level Requirements
Provide break fix support for contractor furnished and government owned printers
Maintain and support deployable end user devices for use in an expeditionary or field environment

Qualifications:

High School Diploma with One (1) to Two (2) years of related experience in Information Systems
A+ Certification Required
OS Certification – Required; this certification requires the completion of Microsoft 70-685 - “Windows 7 Enterprise Desktop Support Technician” - Consideration may be given to those who can obtain this certification within 90-Days of Start Date
Demonstrated ability of resolving HW SW issues by troubleshooting and/or escalating as needed.
Ability to show break fix support for IT assets, legacy systems, servers and other equipment.
Must have a working knowledge of basic computer hardware and Microsoft Office software (i.e., Word, Excel, Power Point and Outlook)

Clearance: SECRET

IT Specialist Field Service Tech (Mid)

Summary: True North Logistics is looking for IT Field Service Technicians to help support a high profile Government client in several locations. The candidate will be responsible for providing general IT technical services. Demonstrate ability to resolve HW and SW issues by troubleshooting and/or escalating as needed. Ability to show break fix support for IT assets, legacy systems, servers and other equipment.
Locations: Throughout the continental United States and Hawaii
Essential Duties and Responsibilities. To perform this job successfully, an individual must be able to perform each essential duty efficiently. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Provide desk side support to computer HW, SW, and other electronic or mechanical devices including clients, servers, legacy systems.
Provide resolution of incidents that could not be resolved remotely and are transferred from the Service Desk to the site for resolution.
Investigate, resolve, document, and report the causes and corrective actions in the Incident Management System for all incidents assigned by the Service Desk.
Comply with escalation procedures and Government directed prioritization to resolve assigned incidents consistent with Service Level Requirements.
Provide break fix support for contractor furnished and government owned printers.
Maintain and support deployable end user devices for use in an expeditionary or field environment.

Education: High school Diploma or General Equivalency Diploma (GED).
Experience: Four to six (4-6) years of related experience in information systems. Experience in SAN/Back-Up/Recovery technologies and operations in a fast paced, Enterprise IT support environment.
Certifications Required: A+ and OS Certification. A+ must be possessed prior to onboarding, OS certification can be obtained within 90 days. The OS requirement is completion of Microsoft 70-685 - “Windows 7 Enterprise Desktop Support Technician”.
Security Clearance: SECRET (or Interim) clearance required.

IT Specialist Field Service Tech (Jr.)

Summary: True North Logistics is looking for IT Field Service Technicians to help support a high profile Government client in several locations. The candidate will be responsible for providing general IT technical services. Demonstrate ability to resolve HW and SW issues by troubleshooting and/or escalating as needed. Ability to show break fix support for IT assets, legacy systems, servers and other equipment.
Locations: Throughout the continental United States and Hawaii
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty efficiently. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Provide desk side support to computer HW, SW, and other electronic or mechanical devices including clients, servers, legacy systems.
Provide resolution of incidents that could not be resolved remotely and are transferred from the Service Desk to the site for resolution.
Investigate, resolve, document, and report the causes and corrective actions in the Incident Management System for all incidents assigned by the Service Desk.
Comply with escalation procedures and Government directed prioritization to resolve assigned incidents consistent with Service Level Requirements.
Provide break fix support for contractor furnished and government owned printers.
Maintain and support deployable end user devices for use in an expeditionary or field environment.

Education: High school Diploma or General Equivalency Diploma (GED).
Experience: One to three (1-3) years of related experience in information systems.
Certifications Required: A+ and OS Certification. A+ must be possessed prior to onboarding, OS certification can be obtained within 90 days. The OS requirement is completion of Microsoft 70-685 - “Windows 7 Enterprise Desktop Support Technician”.
Security Clearance: SECRET (or Interim) clearance required.

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